General Guidelines and Information
- Vehicles taken on rent from Friends Rent Car may only be driven within the geographical boundaries of the Cyprus.
- Daily mileage allowance is 200KM. Anything after shall be charged as AED 0.50/KM.
- Monthly mileage allowance is 4500KM. Anything after shall be charged as AED 0.50/KM.
- The vehicle is to be returned after the rental period with the same fuel level as when it was hired. Fuel charges may apply if the fuel level is significantly lower.
- It is the hirer’s duty to ensure tires are kept properly inflated at all times.
- It is the hirer’s duty to ensure the vehicle and its instruments are not damaged or tampered with.
- It is the hirer’s duty to ensure a good standard of cleanliness is kept within the vehicle.
- The hirer will be held accountable for any and all repair costs incurred during their rental period.
- The hirer is not allowed to use a third-party repair service – this may result in a penalty for the hirer.
- In the case of any damage or accident – the hirer is to call the Police (999) and Friends Rent Car (+35796660600
- The hirer must obtain a police report for any damage caused during their rental period.
- Rental charges are on a 24-hour basis
- A grace period of 2 hours is accepted on return date • Any delay more than 2 hours will result in excess charges of a complete day.
- Latest check-in time: 1800/ 6.00PM • No check in on Friday’s and Public Holidays.
- For pick-up service on return date (in Cyprus), the hirer must inform Friends Rent Car at least 4 hours prior to the pick-up time.
- For pick-up service on return date (in all other Emirates), the hirer must inform Friends Rent Car at least 24 hours prior to pick-up time.
- All fines incurred during the rental period will be the responsibility of the hirer.
All rental fees include periodical servicing fees • First servicing fee covered is at 1000KM.
After the first servicing, servicing will be required every 10,000KM.
The hirer must notify Friends Rent Car at least 2 days before the next servicing.
In the case of vehicle breakdown, Friends Rent Car will provide a replacement car as soon as possible.
Vehicles that were not serviced at the allocated times and have experienced damage will be the responsibility of the hirer. The hirer will be charged with all repairing costs. The rental period will be extended to cover the time taken to repair the damages.
Hirer shall not allow any third party to repair the rented vehicle without written consent from Friends Rent Car.
The hirer is liable to repair any and all tire punctures.
Damages to the tires due to puncture will be inspected upon by the inspection team and the hirer may be charged.
All vehicles should be serviced as per the service tag found on the windscreen of the car.
The hirer is to inform Friends Rent Car of any mechanical damage or failure – the hirer will be responsible for any damage caused due to late reporting.
The rental office will communicate the method of which to go about servicing the vehicle – this is also applicable to small issues such as a flat tire.
The hirer will be liable for full costs of repair if the vehicle was damaged due to being operated with a flat tire • Service or break-down related issues can be dealt with by calling
Legal Issues
- All hirers must be, at a minimum, 22 years of age.
- 80% insurance is covered for hirers between the ages 22 and 25.
- The hirer will be liable to pay Friends Rent Car the impounding charges plus loss of rental charges in the case of the vehicle being impounded by authorities Parking.
The hirer is to make sure that the vehicle rented is always parked in a safe, secure location and that all doors are kept locked.
Hirer will be responsible for any damage caused to the vehicle • Hirer will be responsible for the loss of any keys.
The minimum charge for a lost key will be AED 1500 • Charges for lost keys may vary depending on the category of vehicle that is rented.
Any parking fines incurred by the hirer will be charged to the hirer plus will be subject to an administration fee.
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